One of the major costs of running a casino is of course the price operators have to pay for a brand new standalone slot machine, and what many slot machine developers and designers have now done is to bring out a newly designed slot machine cabinet, but do so in such a way that operators of their machines can change the actual slot game without. Modern slot machines are designed precisely to do what they do: take your money by putting you into a glassy-eyed trance so you won't walk away while you have a single dollar or credit left. Slot machines don’t become due for a win when they haven’t paid out in a long while, and they also don’t become hot and start paying out more. Every spin is like a single coin toss or a single roll of the dice—the outcome is independent of all the outcomes prior to it. The location of the slot machine in the casino matters.
We’ve all seen the small notice on the slot machine that says something like, “Machine malfunction voids all pays and plays.” Have you ever really thought about what you would do if it happened to you?
Stephen Wilkinson was playing his favorite slot machine at the Philadelphia Park casino in Pennsylvania when he hit the jackpot for $102,000. The machine lit up, the jackpot music started to play, and on the screen it congratulated him on his win of $102,000. People quickly gathered around and began congratulating him, in fact the women beside him was so excited she phoned her husband to tell him the news. Well, Stephen was in for a big surprise but it wasn’t $102,000.
After several minutes of casino employees huddled in deep discussion, they made their way over to Stephen to congratulate him on his win. Wrong! They made their way over to let him know that there was a machine malfunction, and he did not hit the jackpot. However, they would compensate him for the malfunction by providing him with two free tickets to their buffet. No, I’m not making that part up. They tried to reconcile the situation by giving him two free buffet tickets. Unless there was gold and diamonds on the buffet, that doesn’t seem like just compensation to me.
What do you think? Do you think the casino should have to pay the money, or are they not liable because they have the warning on the machine? What about if it happened to you, how do you think you would respond? What would you do?
Let’s take a look at similar situation that occurred, you may have a different reaction. This actually happened to a fellow gambler that I know and it happened on a video poker machine instead of a slot machine, but video poker machines are classified as “slots” and have the same malfunction warning on each machine. This story has a slightly different twist to it, but ironically it was for about the same amount of money.
John was in the casino when he noticed a single progressive video poker machine. A single progressive simply means that the machine is not hooked up to any other machines, the jackpot rises as someone plays that machine only. Many video poker single progressives have a large display above the machine that lets the customer know how high the jackpot is. John noticed a $1 denomination ($5 for max play) video poker machine where the display read that the jackpot was $104,000 for a royal flush. If you don’t play video poker, just know that a normal payout for a royal on a $1 machine is $4,000. The progressives are reset at $4,000 and move up as the game is played.
John knew something wasn’t right. It’s almost mathematically impossible for a $1 video poker progressive machine to get over $100,000 without a royal flush being hit. If it got up to $20,000 it would be big news and you wouldn’t be able to play the machine because it would be packed with people. John decided to play and see what happened. The entire time he played the jackpot was still listed as $104,000 and was increasing as he played. After about an hour, sure enough John hit a royal flush.
What do you think happened?
- A) The casino paid him the $104,000 that was advertised on the machine.
- B) They paid him nothing because there was a machine malfunction.
- C) They paid him the reset jackpot value of $4,000.
- D) They paid him some other amount.
If you guessed option C you would be correct. The casino explained to John that the progressive counter display had malfunctioned and they would not pay him the $104,000. John didn’t fight it too much because he knew there was nothing he could do. I think he was most upset at the fact that they paid him the minimum of $4,000, which is the reset amount, instead of at least compensating him something extra since it was a progressive. They claimed that the malfunction voided everything, and basically they were saying he’s lucky to be getting the $4,000.
What is your feeling on this situation? Is it different from the first story? Does it matter that John knew something was amiss when he sat down at the machine? I would love to hear your thoughts, and any similar situations that may have happened to you or someone you know.
Signs of slot machine addiction
When gambling on a slot machine, the bond between the gambler and the machine becomes personal, no one to interfere with their gambling and no one to compete against. The player feels a fondness for a particular machine and some players even get irritated if they see someone else playing their machine. If the slot player is playing longer than he planned, spending more money than he can afford, and telling lies about how much he wins or loses, perhaps he has a problem. If s/he is concerned about his behavior while gambling and even during periods when the person is away from the casino, perhaps s/he may have a slot machine addiction. Other signs of slot machine addiction include:
1. Belief that you are not gambling with “real money”.
2. Belief that you will win back money that you lost on a slot machine.
3. Developing a personal relationship or bond with a particular slot machine.
4. Feeling irritation when you see someone else playing on “your” slot machine.
5. Playing a slot machine longer than planned.
6. Spending more money on a slot machine than you can afford.
7. Lying about how much you win or lose on a slot machine.
8. Thinking about playing the slots when you are away from a casino.
9. Problems at work, home or in a social setting due to playing the slots.
10. If you think you may have a gambling problem, you probaby do.
Slot machines are designed to be addictive
Slot machines are also known as VLTs (video lottery terminals) or pokies. The machines are designed with three or more reels that spin when a button is pushed or a handle pulled. The machines have different themes containing graphics and music from popular movies or TV show. The sounds, colors, and images on slot machines have been designed by psychologists to seduce the player and the music reinforces the addictive behavior.
Dopamine, adrenaline and slot machines
The rapid response from the machine has a hypnotic effect and stirs up the dopamine in our brains. And the speed of slot machine games keeps the gamblers’ adrenaline pumping. Even if the gambler does not win, the machine makes him feel that he almost did. And for the gambler that can be just as great a feeling as winning the jackpot. In fact, the person can sit there for hours just pushing buttons and zoning out because the games require no thought or skill. Many slot players have commented, “I just couldn’t get up and walk away.”
Instant gratification on slot machines
When a person gambles on slot machines they don’t have to think or plan their next move. They don’t have to wait for cards to be dealt, horses to run around a track, or the end of a sports event, to know the score. Playing the slot machines person knows instantly if he won. Even if he didn’t win, the reels show him how close he came to winning. The machine tells the player that it is ready to pay off because the images on the reels were showing us three, four or five of a kind.
Slot machines are the crack cocaine of gambling
What Happens If A Slot Machine Loses Powers
Slot machines are powerful revenue-generating forces designed to keep the player spending more money. The innocence of the slot machine attracts the gambler as he walks through the casino but the slot machine addiction has been described as the crack cocaine of gambling. The money that people gamble on slot machines typically isn’t important and is treated like Monopoly money. Even when the person loses, they believe they will win back all the money they lost to the machine. To compound the losing of money, several ATM machines are located in the gambling area. But what has your experience been? Are you having trouble with slot machine use? Please share your thoughts below, and we will respond to you personally!